We only accept order cancellation within 24 hours of your purchase, we cannot cancel items that are shipped already.
2. 30 Days Exchange/Return
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
3. Returns Process
If you have any issues with the product return or exchange, please contact our customer service email@example.com and they will offer you a solution according to your case.
4. Processing Time
For exchanges/returns, the processing time for the exchanged item will be between 1-2 business days, upon receiving your item back and also depending on stock availability.
Customer Service: firstname.lastname@example.org