Loyalty Program

Comfort That Gives Back

Earn credits when you shop, then turn them into rewards for the shoes and comfort products you love.
How it Works
1
Join for Free
Create your FitVille account and start earning right away.
2
Earn Credit
Earn credit when you shop and complete eligible activities.
3
Get Rewarded
Redeem your credit for FitVille Credit and apply it to a future order.
FAQ

Common questions.

Can't find what you're looking for? Our priority support team is happy to help.

Contact Support
Simply sign up to create your account and start earning rewards!
Earn credit by signing up, making purchases, and more! Check out the “Ways to Earn” section for details.
You can redeem your credit directly at checkout.
Log in to your account! Your credit balance will be highlighted at the top of the page.
Yes — credit expires 12 months after it's earned. Credit is expired and used on a first in, first out basis, so the credit closest to expiring is always the first to be spent when you redeem. You can view your upcoming expiry dates on your dashboard.
Rewards will not expire once they are activated in the account.
If you return a purchase, the credit you earned for that purchase will be deducted from your account.
On your birthday! The only instance in which birthday credit will be delayed until next year is if your birthday is within 30 days from the day you entered it.
No, unfortunately credit cannot be redeemed on an order after the purchase has been completed.