FAQs for Australia: Does Medicare Cover Shoes for Diabetics?

Does Medicare cover diabetic shoes in Australia?

Generally, no. Medicare in Australia does not provide direct coverage for diabetic footwear. There is no Medicare item number that reimburses the cost of buying diabetic shoes, even if you have neuropathy, foot deformities, or a history of ulcers.

Does Medicare cover any services related to diabetic foot care?

Yes. While Medicare does not cover the shoes themselves, it does cover certain podiatry services for people with diabetes.
If your GP places you on a chronic disease management plan, you may be eligible for subsidised podiatry visits. These appointments can include foot assessments, pressure checks, and advice about footwear — but the actual shoe purchase is still out-of-pocket.

Are there other ways to get financial help for diabetic shoes?

Yes. Even though Medicare won’t pay for the shoes, several other options may help:

1. NDIS (National Disability Insurance Scheme)

Some individuals with diabetes qualify for NDIS funding, particularly if they have mobility limitations, high-risk foot complications, or require medical-grade footwear to safely walk or function daily. In these cases, the NDIS may fund specialised shoes or orthotics.

2. State or Community Health Programs

Some state-based diabetic foot services offer support for high-risk patients. This may include assessments, advice, or referrals to medical-grade footwear providers. The level of support varies depending on the state and the severity of your foot condition.

3. Private Health Insurance

Some private health insurance policies include cover for orthopaedic or medical-grade footwear under extras cover. The amount depends on your policy and waiting periods.

4. Veterans’ Affairs (DVA)

Eligible veterans may receive medically prescribed footwear through DVA funding, including diabetic-friendly options.

Why doesn’t Medicare cover diabetic shoes?

Medicare primarily covers medical services such as doctor visits, diagnostic tests, and allied health appointments. Diabetic shoes are classified as medical devices or assistive products, which usually fall outside standard Medicare benefits unless linked to a specialised program.

How do I know if I might qualify for assistance through another program?

You may be eligible if you:

Have significant neuropathy
Have foot deformities (bunions, hammertoes, Charcot foot)
Have had ulcers or infections in the past
Require extra-depth footwear or custom orthotics
Have mobility limitations related to your diabetes
A GP, podiatrist, or NDIS coordinator can help determine your eligibility.