Return & Exchange

Returns & Exchange

If for any reason, you are not satisfied with your online purchase, the FitVille will exchange or refund your purchase in the original method of payment for your return. Feel free to reach us via message or email:

We are pleased to accommodate returns and exchanges within 60 days (since shipping date), please keep the item(s) you want to return or exchange in the original condition (Dirty or damaged items cannot be returned). Kindly notice thatitem(s) ordered earlier than 60 days (FitVille shipping dates) cannot be returned. 

Returns will be processed within 2-3 business days after we receive your package. Our customer service will provide some instructions about returns and exchanges of the item(s) within 48 hours.


There is no fee for cancellations on orders placed within 24 hours.

Any cancellation for orders placed on our website over 24 hours will incur a 15% handling fee. Refund All returns are subject to a 15% re-stocking fee. Shipping charges on your original order is non-refundable.